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I cannot say enough positive things about Erin and the customer service I received. I placed my order for a personalized watch and DID NOT INCLUDE THE INSCRIPTION INFORMATION 😩 Erin not only sent me a personal email asking if she could help me, she also upgraded my shipping FREE so the watch would arrive on time! I received it and it is great quality. I will absolutely be ordering from Joycoast again. I give 5+ stars....outstanding service ✨❤️
Hello I hope it was just bad luck on my part but my product came about 4 days later than expected (took almost 9 days( I only live about 45 mins with traffic from chicago and I'm under the impression that this is a Chicago based company. Anyways, my package was smashed when it arrived and the watch was slightly cracked in some places probably salvageable I will have to take it to a craftsman to check. Not sure if I will order again due to this but it is a very stylish design.
Thank you for leaving a review. I’m sorry for your experience with the shipping. Once we tender the shipment to USPS we have limited control after that point, but if your product arrived damaged we will replace it for you without question. I just emailed you hoping to make this right.
I ordered this watch for my fiance and he loves it. The process was simple and shipping was fast. Will def order from JC again.
I found this unique one of a kind watch at the Lambs Farm craft show in Dec. I gave it to my boyfriend for his b-day and he loves it! Reese has designed a nice variety of unique watches to choose from and if can’t find one you like, he can customize a design for you. Well worth checking into if you want a one of a kind watch:sunglasses: