You might want to take a closer look.
I bought a watch in May for a graduation present. Less than 2 weeks later there was moisture under the glass face. After several emails and then receiving several confirmed "shipping notification" my replacement watch hadn't arrived. It was only when I requested a refund did the service rep actually confirm shipment instead of issuing the refund I requested. It's been a two month ordeal. The quality and service is poor by any standard.
We're sorry to hear about your experience. Please reach out to us directly so we can resolve this issue promptly and ensure you're satisfied with your purchase. Your feedback is important to us, and we want to make things right.
The Joycoast Team
The person I got this for absolutely loves the watch. The only thing they would change time hand button to the left side. However otherwise great product.
Hi Ashley! We're delighted the recipient loves the watch! We appreciate the feedback about the time hand button, and we'll keep it in mind for future improvements. Thank you for your support!
The Joycoast Team.
Beautiful watch and excellent customer service!
I love this watch. It is my 3rd that I own. I have given two of them as gifts. They are good looking, super light weight, and reasonably priced. I love them all.