Will the watch fit my wrist?
All Joycoast watches come with adjustable straps and an easy-to-use sizing tool. Out of the box, our watches fit 95% of wrist sizes, including XL wrists. Clear
instructions and customer support ensure a perfect fit.
Is the wood sustainably sourced?
Yes, we use FSC-certified sustainably harvested wood and plant 10 trees for every watch sold, contributing to global reforestation efforts.
What if the watch isn’t what I expected?
We offer a 45-day money-back guarantee. If you’re not satisfied, return the watch for a refund or free exchange.
Is the watch water-resistant?
Joycoast watches are splash-resistant and can handle activities like washing hands, light rain, or sweating. However, avoid full submersion or showering with the watch.
Does it come with a warranty?
Every Joycoast watch comes with a 1-year warranty covering manufacturing defects. If repairs are needed due to physical damage, we offer affordable repair or replacement options.
Can I engrave the watch?
Yes, we offer custom engraving for personal or corporate gifting. For larger events, we provide on-site gifting experiences with customizable accessories
featuring your logo.
How do I care for my wooden watch?
Clean your watch regularly with a soft, slightly damp cloth and dry afterward. Avoid extreme temperatures and prolonged direct sunlight. Apply a small amount of wood oil occasionally to maintain its finish.
How lightweight is it compared to metal watches?
Joycoast wooden watches are significantly lighter than traditional metal watches, offering exceptional comfort for all-day wear.
What does the packaging look like?
Your watch arrives in a beautifully crafted wooden box, enclosed in a branded Joycoast shipment box that shares our story and sustainability mission.
What’s the return policy?
We offer hassle-free returns and free exchanges within 45 days of purchase
Why should I choose a wooden watch over metal?
Wooden watches are lightweight, eco-friendly, hypoallergenic, and each has a unique natural grain pattern. Plus, every Joycoast watch plants 10 trees, adding meaningful impact to your purchase.
What type of movement is inside the watch?
Joycoast watches feature reliable Japanese Quartz movements from Miyota for precision and durability.
How durable is a wooden watch?
Crafted with premium hardwoods and finished with protective coatings, Joycoast watches are built for everyday wear. Some models include stainlesssteel links for added durability. Extra links are provided, and replacementsare available if needed.