RETURNS & REFUNDS
We believe in our products so much that we offer a 30-day 100% hassle free refund policy. If you're unhappy about your purchase, contact us and we will generate a return shipping label for you. Drop it back in the mail and we'll refund your money upon receiving the product back or swap it our for a different model of your choosing.
Most Joycoast orders are processed and shipped from our facility within 24-48 hours. The below shipping times are average and not guaranteed. You may upgrade your shipping to Priority, or contact us if you have special circumstances.
1-6 business days via USPS or UPS
CHICAGO (local to us)
1-3 business days
6-10 business days
7-14 business days without tracking
If you add custom engraving to your product please allow an additional 24-48 hours for processing, as we do this in-house.